The ideal candidate will have extensive experience with Windows systems and a strong ability to manage IT projects, support staff as end-users, and implement effective technology solutions.

Excellent professional presentation and communication skills are a must. This role is on-site five days a week and on-call when necessary.

Responsibilities:

• Infrastructure Management: In conjunction with our MSP, oversee the maintenance and optimization of Windows servers, workstations, and network systems

• Project Management: Plan, execute, and oversee IT projects, including system upgrades, software deployments, and infrastructure enhancements

• Security Oversight: Implement and maintain security protocols to protect sensitive data and ensure compliance with industry standards

• Vendor Relations: Manage relationships with third-party vendors and service providers to ensure high-quality support and service delivery

• User Support: Provide hands-on support and training for staff, ensuring they have the tools and resources needed to perform effectively

• Budget and Inventory Management: Maintain accurate and thoroughly documented accounts of all IT hardware assets, including warranties. Assist in developing and managing the IT budget, ensuring cost-effective solutions are implemented

• 5+ years of experience in IT management, with a focus on Windows environments

• Strong knowledge of Windows Server, Active Directory, Office 365 and network administration

• Excellent problem-solving skills and the ability to work under pressure

• Proven experience in project management and team leadership

• Strong verbal and written communication skills

• Experience in a high-end or professional services firm

Preferred Skills:

• Experience in an SEC-regulated financial services firm

• Familiarity with cloud services (e.g., Azure, Office 365)

• Relevant certifications (e.g., Microsoft Certified Solutions Expert, ITIL)