Position00311 VP Deposit Operations Manager
City, StateNY Metro Area,NJ
CountryUnited States
Salary95K plus 14% Bonus
Contact NameSteve Silvi
DescriptionProvides oversight and direction for the Deposit Operations staff, and is responsible for all associated supervisory aspects such as hiring, reviewing, counseling, coaching, training and terminating.

Will be expected to develop staff in order to provide excellent support services in a fast-paced, innovative environment and will be integral to streamlining processes while meeting all Bank/government regulations.

Provides support to most areas of the bank on a daily basis.


• Coordinate, monitor and supervise workflow of Deposit Operations department; conduct efficiency reviews of daily processing.

• Administer department's functions, ensuring compliance with the organizations policies, legal and government rules and regulations by establishing, monitoring and maintaining policies and procedures.

• Analyze operational problems and develops procedures for their resolution.

• Relay communications from branches, Compliance, Marketing, HR, upper management, etc.

• Act as primary point of contact/administrator for outside agencies and vendors, including Federal Reserve Bank, and other correspondents, fraud detection software, wire transfer module, and NY/NJ State agencies.

• Coach, develop and lead staff to maximize their potential.

• Conduct performance appraisals, create performance improvement plans, when necessary, and make salary recommendations.

• Develop and maintain manuals and references, and participate in staff training to effectively implement bank policies and procedures.

• Recommend and implement business plans, operational procedures and system utilization that support the organization's long-term strategic objectives and vision.

• Address special projects as assigned (new products, new branches, branch closings, etc.).

• Develop and maintain relationships with industry groups and organizations to stay abreast of changes in federal and state banking regulations and ensures that changes are implemented in a timely manner.

• Responsible for monthly and quarterly reporting for DIP accounts, IOLTA and branch issues to Regional Administrators.

• Provide operational support to branch staff and other areas of the bank.

• Decision exception items.

• Review and sign-off on Department processes.

• Act as Branch Administration liaison.

• Act as BSA contact regarding fraud issues, account compromises and reporting.

• Act as contact for Deposit Escrow products (branch, business development, financial institutions, and customer)

• Perform any other related duties as required or assigned.

Requirements• Bachelor’s degree in such areas as accounting, marketing, business administration, finance, etc.

• 7 years related management experience

• 5 years of bank operations experience to include a solid understanding of banking regulations and deposit processes.

• Proven ability to initiate improvements in operating and productivity efficiencies.

• High school diploma or the equivalent

• Ability to systematically identify and define problems, evaluate alternatives, and implement effective solutions.

• Ability to communicate effectively, both verbally and in writing to express/exchange ideas with others.

• Intermediate proficiency with Microsoft Office

• Ability to interact effectively at all levels of the organization.

• Ability to demonstrate tact, diplomacy and confidentiality when interacting with customers. • Bondable


• 7 years of bank operations experience to include a solid understanding of banking regulations and deposit processes